Mbi918 takes the protection of every user's personal data seriously. This document clearly explains how we collect, use, store, and safeguard your information — in line with industry best practices and current privacy requirements.
Privacy is more than a legal obligation — it is a core value at mbi918. Here are the six key pillars of our data protection framework.
All communications between your device and mbi918 servers are protected by 256-bit SSL encryption — the highest security standard in the industry. Your data cannot be intercepted by any third party during transmission.
Mbi918 does not sell, rent, or transfer your personal data to third parties for marketing purposes. Your information belongs to you — we use it solely to ensure the platform runs smoothly.
The identity verification (KYC) process at mbi918 uses a secure, encrypted system. Documents you submit are stored on protected servers and are only accessible by authorised compliance personnel.
All user data is stored in data centres that comply with international security standards. Database access is restricted, logged, and continuously monitored to detect any suspicious activity.
You have full control over your personal data. Through your account settings, you can update information, manage communication preferences, and request data deletion at any time in accordance with your privacy rights.
Mbi918 only sends relevant, requested communications. You may unsubscribe from promotional notifications at any time. We do not use your data for third-party advertising or mass campaigns without your consent.
Questions about your privacy?
View FAQImportant Note: By registering and using the mbi918 platform, you fully agree to this Privacy Policy. Please read this document carefully to understand your rights and responsibilities regarding personal data privacy.
When you register and use the mbi918 platform, we collect various types of personal information to ensure our services run smoothly, securely, and in compliance with regulatory requirements. This data collection is necessary to provide you with the best betting experience and to fulfil our responsibilities as a licensed platform operator.
This information is collected during the registration process, account verification, and interactions with the platform:
While you use the mbi918 platform, our systems automatically record certain technical information for security and service improvement purposes:
All information collected is limited to what is necessary for the stated purposes. mbi918 does not collect data beyond service requirements without first obtaining your consent.
| Data Type | Example | Collection Method | Required? |
|---|---|---|---|
| Identity | Full name, date of birth, ID no. | Registration form | Yes |
| Contact | Email, phone, address | Registration form | Yes |
| Financial | Bank account no., e-wallet | Account settings | For transactions |
| KYC | MyKad / passport copy | Upload documents | For withdrawals |
| Technical | IP, device, browser | Automatic | Automatic |
| Activity | Betting history, login activity | Automatic | Automatic |
Mbi918 uses your personal data only for specific, legitimate purposes. We do not use your data for unrelated purposes without your explicit consent.
You may opt out of marketing communications at any time via the notification settings in your account, without affecting the core services you use.
The security of your personal data is mbi918's absolute priority. We invest in the latest security infrastructure to ensure your information is always protected from unauthorized access, loss, or modification.
Security Reminder: mbi918 will never request your password or sensitive information via email or chat. If you receive such a request, please contact our support team immediately.
Mbi918 does not sell or rent your personal data to any third party for marketing purposes. However, there are limited circumstances where we may need to share certain information with trusted partners or legitimate regulatory authorities.
Mbi918 works with third-party service providers that assist in platform operations. All partners are bound by strict data protection agreements and are only permitted to use your data for specified purposes:
Mbi918 may be required to disclose user information to the relevant authorities in the following circumstances:
We will never: Sell your data to advertisers, share information with data brokers, or disclose your personal information to third parties without a valid legal basis or your consent.
The mbi918 platform uses cookies and similar tracking technologies to enhance user experience, maintain session security, and analyse platform usage. Below is a detailed explanation of how we use these technologies.
You can manage cookie settings through your web browser. However, disabling certain cookies may affect platform functionality, including the ability to stay logged in or access certain features. Security and session cookies are mandatory for basic platform operations and cannot be disabled.
Mbi918 recognizes and respects your rights regarding personal data. We are committed to facilitating the exercise of these rights in a straightforward and hassle-free manner. The following are your key rights:
You have the right to request a copy of all personal data we hold about you. Requests will be processed within 14 business days.
If any of your information is inaccurate or outdated, you may request a correction via your account settings or by contacting us.
You may request deletion of your personal data, subject to legal obligations and minimum record retention requirements.
You may object to the processing of your personal data for direct marketing or profiling purposes at any time.
You have the right to receive your personal data in a machine-readable format for transfer to another platform if you wish.
In certain circumstances, you may request that we restrict the processing of your data while a related issue is being resolved.
To exercise any of the above rights, contact our privacy team via 24/7 live chat or email at [email protected]. We will respond within 3 business days and resolve the request within 14 business days.
Mbi918 retains your personal data only for as long as necessary for the purposes stated in this privacy policy, or as required by applicable laws and regulations.
| Data Type | Retention Period | Reason |
|---|---|---|
| Active account data | For the duration of active account | Service operations |
| Financial transaction records | 7 years after transaction | AML & Tax Law Requirements |
| KYC Documents | 5 years after account closure | Regulatory compliance |
| Security logs | 2 years | Security audit |
| Support communication data | 3 years | Historical reference & service quality |
| Analytics cookie data | 13 months | Usage trend analysis |
When the retention period expires or upon a valid user request, mbi918 will delete or anonymise your personal data using secure methods. This includes secure deletion from primary servers, backup servers, and archive systems within a reasonable timeframe. Anonymised data cannot be re-linked to you.
Certain data may need to be retained beyond the periods stated above if there is an active dispute, legal investigation, or regulatory compliance requirement. You will be notified if this applies to your data.
If you have any questions, concerns, or complaints regarding mbi918's Privacy Policy or how we handle your personal data, our team is always ready to assist you.
Mbi918 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any material amendments will be communicated to you via email or in-platform notification at least 7 days before taking effect. The "Updated" date at the top of this document reflects the latest version.
Your satisfaction and trust are mbi918's top priority. We are committed to responding to every privacy inquiry with seriousness and transparency.